Application Developer Engineer

3 months ago
Job ID
# of Openings


Infusion joins Avanade

In 2017 Avanade acquired Infusion, a global software engineering, design and digital strategy firm that delivers digital business transformation for the enterprise. The acquisition expands Avanade’s capabilities to deliver digital transformation services and reinforces its position as the leading digital innovator in the Microsoft ecosystem. Infusion’s dedicated people, unique blend of smart software engineering, design and strategy, expertise, service, flexibility and quality solutions combine with Avanade’s offerings, strength, scale and international footprint to provide clients with a more expansive innovation portfolio.


About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem.  Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers.  Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at


    As the IMM IT BAU Developer / Support Engineer you will join a large, distributed team. Your responsibilities will include, but not only:

    • Providing live assistance for the production workflow by investigating/resolving issues once escalated by PTG (involves an early start rota)
    • Escalating issues to the infrastructure team if needed
    • Escalating issues to the dev team if resolution involves code review / debugging
    • Producing reporting emails (e.g. OLA tracker and trade count analysis)
    • Reruns of production workflow in case of critical failures
    • Ensuring that any production issue is logged, investigated and resolved to limit the chances of it happening again (BAU book of work)
    • Ensuring that any analysis / queries from other IT teams or business stakeholders are addressed (e.g. CVA pricer)
    • Testing and applying configuration changes
    • Making configuration changes as and when required by business stakeholders
    • Making changes to the environment to ensure optimal running
    • Working with the Quants to make changes to Pricing Rules, Valuation Rules, adding trade types
    • Coordinating the release of these items (emergency or planned releases)
    • Providing PTG with training / documentation to help them increase the scope of known issues they can cover by themselves or to help them improve the monitoring process
    • Developing tools to help automate the BAU activities as well as provide PTG with the tools to help thein in their monitoring (spreadsheets or C# tools to automate manual work)
    • Running tests related to performance and regulatory capital impact (Impact Assessment )
    • Running tests related to performance (e.g. impact of adding a new counterparty, DMCF updates)
    • Configuring, executing and monitoring batch runs during the day
    • Using advanced knowledge of the workflow to suggest improvements to optimize performance


  • Good communication skills, including the ability to actively listen and interpret
  • Written communication skills – clear, understandable and unambiguous documentation and emails are a part of the role
  • Good analytic / problem solving skills
  • Ability to work under pressure / tight deadlines
  • Technical background and understanding of software development life cycle
  • SQL knowledge (for reporting queries)
  • XML knowledge
  • At least basic programming skills – mainly C#, will be useful to understand where the changes need to be applied and how to do them (even though it will also come with experience and knowledge of the system)
  • Financial / investment banking experience


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